All sales are final for personalized etched items with initials, names or other custom requested lettering as well as etched custom requested designs not available in our on-line library.
If you are not happy with a product we will accept returns of unused, undamaged products still in their original condition within 30 days of purchase.
- There is a 5% restocking fee of the order subtotal before shipping.
- Original shipping costs will not be refunded.
- All items must be returned in the condition they were received
- Return shipping costs are the buyers responsibility
- Credit Card will be refunded when we receive the return item.
Please contact firstname.lastname@example.org to request an RMA number.