All sales are final for personalized etched items with initials, names or other custom requested lettering as well as etched custom requested designs not available in our on-line library.

If you are not happy with a product we will accept returns of unused, undamaged products still in their original condition within 30 days of purchase.

  • There is a 5% restocking fee of the order subtotal before shipping.
  • Original shipping costs will not be refunded.
  • All items must be returned in the condition they were received
  • Return shipping costs are the buyers responsibility
  • Credit Card will be refunded when we receive the return item.

Please contact to request an RMA number.