Every etched item is a one of a kind handcrafted unique piece. Designs might vary slightly from the graphics or photos seen on the site. Sizes, placement and shapes of the individual elements of a design might be slightly different than graphics or photos seen on the site. This simply adds to the character of each piece making it a unique one of a kind piece and is inherent with the handcrafted processes used and shall not be considered flaws or defects. Our quality control standards are very high. Every item is examined before being shipped. At our discretion if there are flaws in the crafting beyond what is expected with a handcrafted item we will not ship your item but instead start over and create a new piece for you.